INDEPENDENT ADVICES TO RUN YOUR IT AS A BREEZE
|
The truth about the New Technologies,
Products and Services !
Are you ready for their benefits ?
|
|
Act now !
HP Openview Service Desk is running out
of support soon !!
10 facts you must know before taking your decision
Download now this free whitepaper !
|
________________________________________________________
________________________________________________________
The
subjects covered by YCDINOW Ltd
Business to IT Alignment: Managing the value of IT to the Business
IT Service Management Optimisation and the market landscape
Is ITIL v3 the panacea to all your issues?
Solutions for HP Openview Service Desk obsolescence
Going into the Cloud: The impact on IT Services and the value for the Business
Service Catalogue and Service Portfolio: What your users want.
Our mission:
To provide independent and impartial advices and consulting services to customers and facilitate their relationship with Suppliers. Create the condition where everyone work in win/win context, will it be IT organisations with their Business end users or Business Executives,
internally between the different IT teams or externally with their 3rd party Service Providers. We also make sure the Software vendors or service providers work in
real partnership with the customer in order for the IT department to deliver measurable value to the Business.
Testimonial:
"Working with you was an extremely regarding experience and your enthusiasm and commitment was greatly appreciated. Your efforts and in-depth knowledge of service management processes and solutions has helped to ensure that we have reached
the launch pad in very good shape, so that we are ready for the countdown and take off for the next phase (the implementation).
Excuse the Apollo 11 connotations but, with your help, we feel confident that we can ‘land’ this project successfully. I’ll invite you to the celebration when the ‘eagle has landed’." Keith Poulter - Project Manager Centrica Plc
HP Service Manager, HPOVSD, HP OVSD, SERVICE
DESK, SERVICE MANAGEMENT, ITIL, ITSM, ITSMF, CLOUD COMPUTING, SERVICE
CATALOGUE, SERVICE PORFTOLIO, COBIT, TOGAF, Entreprise Architecture,
Enterprise Architecture, Virtualisation, Service Architecture, IT/BUSINESS
ALIGNMENT, BUSINESS TO IT ALIGNMENT, IT VALUE, PRODUCTS FOR SERVICE DESK,
SERVICEDESK, BTO, INCIDENT MANAGEMENT, PROBLEM MANAGEMENT, CHANGE
MANAGEMENT, SERVICE LEVEL AGREEMENT, SERVICE LEVEL MANAGEMENT, ITSM
SOFTWARE, ITIL v3, ISO20000, HPOV, HP Openview, RUNBOOK AUTOMATION, RUN BOOK
AUTOMATION, SERVICENOW, AXIOS, INFRA, ICCM, METASTORM, METASTROM, TIVOLI, CA
Service Desk, HORNBILL, TOUCH PAPER, TOUCHPAPER, SUNGUARD, LANDESK, BMC SRP,
BMC SERVICE MANAGEMENT, DIGITAL FUEL, OBLICORE, NEWSCALE, BIOMNI, GARTNER
QUADRANT, FORRESTER WAVE, EMA, Configuration Management, Asset Management,
SOA, Service Oriented Architecture, Partners in IT, Fox IT, Fusion, Offshore
service
|
